Your Pet's First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"I am a professional dog trainer/canine behavior specialist. One of my clients' dogs was neutered a few days before I picked, he up to begin his training. His owners wanted me to get him a checkup to ensure he was healing correctly. City Way Animal Clinc (Fall Creek Place) was able to get me in the very next day. Lucina RVT, Dr. Neyinhaig (provide impeccable care to me and my clients dog, and his stinting had become infected) was amazing at assessing his state. Dr. Hepurerth was amazing at planning out his follow up care after we had his blood work done. They are amazingly friendly. The facility is extremely clean. I enjoyed the care I received so much that I am not only going to always bring my clients dogs here when they need care but also my dog's as well. They are truly AMAZING! I would recommend them to anyone who strives to provide their fur babies with the best care possible."
Nicole M.
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