Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"I cannot say enough good things about Fountain Square Animal Clinic. I've gone to a few other veterinarians/clinics over the years and have never received the level of care and attention we get at FSAC. We've gone through a few cancer diagnoses with them and they are incredibly caring and understanding and very open to discussing ALL options available with budget in mind. I have never felt pressured to move forward with any treatment and trust they will provide the best care possible. Recently, we've been working with Dr. Crow and Dr. Morgenstern. our dogs love them! They collaborate to make sure whoever we see is aware of any issues so we don't have to wait for specific doctor availability and we don't have to start over every time we have an office visit. The staff is incredible, too! It's clear they love our fur babies and our fur babies love them (except for the cat, but she's a cat, so...). One of our dogs gets a little anxious so we stop in on our walks for a no stress visit and they are always very accommodating and happy to see us. Shout out to Tasha, Jess, Dulce, Miracle, Mikaela, Jarrika, and, of course Dr. Crow and Dr. Morgenstern for making what can be a stressful vet visit enjoyable!!!"

Nancy H.

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