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"Last night my dog started whimpering for seemingly no reason and it continued on and off throughout the night. I called City Way Clinic (Fall Creek location) this morning to request a last minute, same-day appointment and I spoke with Leslie. I was informed that there was only one veterinarian onsite and no open time slots. She then took the time to check with their other clinic locations for appointment availability. Ultimately, all locations were full, but she offered to allow me to drop off my pup to be seen between already scheduled appointments, to which I agreed. My dog was seen today and the communication with the clinic throughout the visit was great. I really appreciate that City Way (thank you Leslie) went above and beyond and took the time to fit my dog into their schedule, which ultimately saved me a trip to an emergency vet.Last-minute visits aside, my dog and two cats receive their routine care through this clinic, and I am very happy with the care with which they have been provided. Thank you again."

Aaron V.