2. We will ask you to meet us at the door*, where you will hand your pet off to one of our team members. Depending on your pet’s appointment type, your pet will either be placed in an exam room or taken to the treatment area. *If others are waiting by the door, please be conscientiousof leaving 6 feet of space between you.

3. Allow us some time to examine your pet. One of our team members will call you with the exam findings and a treatment plan.

4. Once treatment is decided upon, we will perform the services requested on your pet and prepare any administrative paperwork.

5. When all paperwork is prepared and your pet’s treatment is completed we will call you to take payment via credit or debit card. We will not be accepting cash or checks at this time.

6. We will let you know when to meet us at the door to retrieve your pet along with any products or paperwork.